Scope CRM by Artline Kitchens
Every customer interaction presents multiple opportunities to improve your business and increase sales. Whether by increasing revenue, generating a new lead, or increasing an existing client's satisfaction with your company and hence long term customer value, you need to make the most out of every interaction at every point of contact. Scope CRM will help you strengthen your business by fast tracking your lead to sale process; eliminating manual bottlenecks, reducing possible errors and establishing a smooth flow from quote to order and timely invoicing to payment.
By utilising the power of Scope CRM, you can enable your sales staff with real-time information and co-ordinate every customer interaction in any way via the web, point-of-sale, showroom, mobile or out on site. Give your office staff, sales team, installers through to management real-time visibility into orders, leads and customer management, as well as detailed order status and history—allowing them to identify issues, reduce turnaround times and resolve customer queries with unprecedented speed.
Scope is provided exclusively to Artline Kitchen clients at no charge.
Fill Scope CRM with all your customers and potential leads.
Place orders online with Scope CRM
Never miss a meeting by setting tasks and reminders.
Review your orders, sales statistics.
What is Scope CRM ?
Scope CRM (Customer Relationship Management) software is an easy-to-use solution for kitchen retailers. Scope CRM includes all of the necessary tools to assist you the owner, your sales team & ordering department. With contact management, lead management, and sales pipeline reporting and analysis you will always know what's happening.
Scope CRM is a great tool for your business-to-business & business-to-customer needs, we are sure you'll find the Scope CRM software to be a very user friendly, efficient program to use and become an integral part of your business.
Ready to grow your kitchen business?
Scope significantly increases your business's best habits by streamlining your customer database and increasing the efficiency of the sales department. The importance of having instant access to your database, and the history of all past customer interactions, orders, and negotiations, keeps your business running smoothly, ensuring deadlines are met, and your analysis tools are more accurate and helpful.
- Drive your pipeline with breakthrough marketing campaigns.
- Focus on the right opportunities to help close deals faster and exceed your goals.
- Deliver timely, relevant and personal service across all channels.
Evolution of our Order DB to Scope CRM...
From humble beginnings in 2005 the Order DB has been a project in the works for many years, it was officially released to our clients in 2009 as a Microsoft Access database for the sole purpose of electronically pricing & ordering kitchens from Artline. While the Order DB allowed for orders to be typed manually or imported from Cabinet Vision like any great idea it was neither complete or perfect. So from feedback provided by you our clients and many hours of in-house development by our IT team additional features and functionality have continued to be added to it. However in late 2014 the decision was made that we had outgrown Microsoft Access and needed to develop a program that did not rely on Access and hence the Scope CRM was born which is now a standalone program with cloud integration.
Scope CRM represents a massive commitment by Artline Kitchens to our clients in the constant search to provide them with leading edge software, accessibility to customer information in a crisp in a straightforward way. Inside and out from desktop to the website, you'll see a unified vision of what will potentially become a world-class business software customised specifically for our clients in the kitchen industry.
What you get with Scope CRM?
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Quote & Order Management
Streamline organization wide quoting and ordering processes with an integrated approach. Quote customers anywhere and at anytime accurately with Scope Mobile. Place orders electronically for faster turn around by eliminating manual bottlenecks.
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Reporting Tools
The reports feature will tell you who handled which customer, who placed the order, and what transpired from first meeting to delivery of kitchen.
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Leads Management
Scope CRM is a leads, and sales management system, it helps you turn your leads into loyal customers by following the steps outlined in the system.
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On-going development
We wont stop working on Scope CRM just because we have released it, we will constantly be listening to your feedback and improving the program, just look to the right and see what features are currently under development.
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Contact Management
Keep track of all your customers by classifying them with custom tags, and store any information you’ll need - including contact info, notes to remember, past negotiations, and more.
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Tasks management
Never forget an important deadline or meeting again. Scope CRM’s tasks feature alerts you by e-mail and a small window on your dashboard of all up-coming, and important matters.
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Sales Analysis
Use the sales reports to find out exactly where your making sales or where you losing them enabling you to determines ways to improve your business.
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Advanced Reporting Tools
Transform your data into powerful, dynamic, multidimensional reports for better decision making.